Comfort and Convenience…
Let's face it, going to the dentist is probably not on your list of favourite places to visit. We understand. We can appreciate that if dental work must be done, you want it provided as gently and pain-free as possible. At Royal York Dental, we strive to make patients' visits as pleasant as possible. We want you to enjoy your visits with us. Then you will not mind coming back and will refer your family, friends and coworkers.
Do people appreciate comfortable care? Oh yes! Too many of us have had negative medical or dental experiences in the past. Gentle, comfortable dentistry has been the cornerstone of our success. Think of us as "high-tech" with a "soft-touch."
Exceptional Service …
Have you noticed how hard it is to find good service these days? At Royal York Dental, we take pride in our ability to provide excellent service. We have a terrific team dedicated to pampering you as well as taking care of your dental needs. We offer convenience with extended hours to accommodate you. We are reliable, staying on schedule and we appreciate that our patients show a mutual respect towards us.
At Royal York Dental, our vision was to create a spa-like atmosphere, to make you as comfortable as possible. Consider our inviting reception areas on each floor. They are warm and comfortable, as in your home, while being open and inviting as a street-side café. Assorted cold beverages, coffee and tea await you. Our treatment rooms are spacious and calm. Make your selection from 50 music CD's for your listening pleasure. We look forward to taking care of you.
Sterilization and Infection Control Procedures
Many People ask questions about sterilization procedures in the dental office. With the number of contagious diseases in the news today, that is an understandable worry. Be assured that at Royal York Dental your health and safety is always our primary concern. The guidelines we use for sterilization and infection control are called Universal Precautions and we implement them for every one of our patients.
What do we do to protect you against infection? Consider the following…
1. Triangle Sterilization Centre
At Royal York Dental we have invested in the best by equipping each of our floors with a Triangle Sterilization Centre. We want the very best for our patients and we believe sterilization and infection control are a very important part of the work we do.
2. Autoclave (Steam Sterilization)
All instruments are sterilized in a steam autoclave. This process provides a very high level of sterilization. All hand instruments, hand pieces (drills) and burs (drill bits) are autoclaved after each use.
3. Chemical Disinfection
All items that cannot tolerate high heat, such as plastics, are sterilized in a chemical solution formulated to destroy both viruses and bacteria.
6. Disposable Gloves and Masks
Gloves and masks are worn to minimize any potential for cross-contamination (transmission of infectious disease). This protects both us and our patients. Each pair of gloves are used for one patient and are always changed between patients. All of our gloves, at Royal York Dental, are latex-free to minimize the potential for allergic reactions (some people are allergic to latex). We wear safety glasses to protect our eyes from contamination as well as injury.
We hope this information has helped alleviate your concerns regarding your safety and health. If you have any further concerns please do not hesitate to ask us.